Returns & RefundReturns & RefundHASSLE-FREE RETURNS - WE BACK UP OUR PRODUCTS, SUPPLIERS AND CUSTOMERS! HOW TO RETURN AN ITEM Should you wish to return an item for a refund or exchange, please notify us at josephina@josephinalace.co.uk EASY STEPS TO RETURN AN ITEM
PROCESSING TIME Exchanges will be processed depending on stock availability and replacements should be with you in approximately 5-7 days. We recommend that you place a new order and return the original item for a refund if the item is needed urgently. NON-REFUNDABLE PRODUCTS All sale and bespoke items are non-refundable. POSTAL CHARGES REFUNDS Unfortunately, we are unable to refund the original delivery charges unless the item is returned because it was faulty or was not the item you have ordered.
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