Safe Online

Safe Online

Online Security

We understand that protection and safety of information relating to your data is very important. Therefore, we provide you with a very safe and stress-free online shopping experience.

Josephina Lace DOES NOT handle customers' credit card details. You are asked to enter NAME, ADDRESS, EMAIL AND PASSWORD
 
  • before going through the checkout in the event you purchase an item from the site and when you create a Wish List;
 
  • b) you are asked to enter your NAME  and EMAIL ADDRESS when we are offline and you send us a message through the Chat Live service on the bottom right corner of this site;
 
  • c) you enter your EMAIL ADDRESS ONLY when you sign up for our Newsletter  

Other than that, you only enter your personal information when you purchase an item from our website, but that information is not collect or stored on our website. When you go to through Checkout you are transferred to our third party Payment Processors' website. 

We do not store your credit card details at any time so consumer confidence and satisfaction is assured. On the top of that, our website uses the highest strength Secure Sockets Layer (SSL) encryption to transmit your personal and credit card details. This means that ultimate security and privacy is provided.

SSL is a sophisticated method of scrambling data as it travels from your computer to our website servers.

Extended Validation SSL Certificate

Our SSL certificate offers the highest available levels of trust and authentication to our website. Our SSL Certificate  is provided to us by Thawte, the leading provider for online security and is verified by the Thawte® Trusted Site Seal.
 

Keeping Your Computer and Mobile Phone Safe

  • Keep yourself safe from malware and viruses with adequate, up-to-date security software on your computer. Be sure to keep your software running and up-to-date, and make sure that your computer operating system has the latest relevant updates. It's a good idea to run regular scans on your computer.
 
  • Make sure the Internet connection you are using is secure. Don’t use public Wi-Fi in coffee shops, shopping centres and other places to shop online, use Internet banking or anything else requiring you to send personal information.
  • Keep your passwords safe 
  • Change your passwords regularly. Many phishing scams involve emails from what seem like legitimate sites — banks, online stores, anything you might trust — and then send you to a phony site where they can gather your information to steal your identity. If you get an email from a site where you've shopped before, make sure you don't follow the links and don't provide any financial or personal information the email requests. Real sites won't ask for important information over email. If you have any doubts about an email's authenticity, go to the company's website and get in contact with them.
 
  • Update your browser. Each new version of your Internet browser, especially if you use one of the more popular browsers, gets a boost in security. 
 
  • Keep your operating system and anti-virus software updated
  • Don't click on links on emails